Contact information

If you have any questions about our products, orders, payments, shipping, returns, replacements, refunds, or any other concern, please contact our customer support team.

Contact Us

Email: info@bombaybasics.com
Phone: +91 78141-47477

Customer Support

For faster assistance, please include your order number when contacting us about an existing order.

We aim to respond to customer queries as soon as reasonably possible.

Grievance Officer

In accordance with applicable Indian e-commerce requirements, the following person is designated to handle customer grievances relating to our services and orders:

Name: Om Kumar
Designation: Grievance Officer
Email: omrana12121212@gmail.com
Phone: +91 78887-30084

Customers may contact the Grievance Officer for unresolved complaints or grievances concerning their purchase or experience with Bombay Basics.

We will acknowledge grievances within the applicable time period and endeavour to address and resolve them in accordance with applicable law.

For return, replacement, or refund requests, please contact us before sending any product back. Do not send products to an address unless return instructions have been provided by Bombay Basics.

Business Information

Trade Name: Om Shri Global Enterprises
Brand: Bombay Basics
GSTIN: 03OKXPK9335K1Z4

Thank you for choosing Bombay Basics.